Terms & Conditions
All parts of this document form part of our contractual agreement to each other.
Availability
Following our initial meeting/conversation - I will hold the date for you for 14 days from receipt of this email, pending receipt of your booking fee.
Booking and payment
The fee is broken down into two staged payments as follows:
Booking Fee: This payment saves your date. I guarantee not to take another booking for the same day.
Balance of Payment: This is due 4 weeks prior to your event unless the booking is made within 8 weeks of your ceremony, in which case full payment is required at this time.
Alternative Payment Schedule: if you prefer the final payment can be split between two dates. The last of which should be 4 weeks prior to your ceremony. Please contact me if this is preferable.
Additional charges may be incurred.
Cancellation and Postponement
In the event of postponement of your ceremony, only those fees already incurred shall be deemed due.
Tamara Burgess will endeavour to make herself available for your new date, or will seek to find a trusted replacement celebrant who will work to the script we have developed together.
Booking fees and balance payment fees will remain valid for up to 1 year from the original ceremony date, after which they will be retained by Celebrant Tamara Burgess and forfeited.
If you choose to cancel after the statutory 14 days, fees will fall due as follows:
Booking fee - £250.00 (£100 of which is non-refundable)
Balance of payment fully refundable up to 14 days prior to your ceremony. Non- refundable fewer than 14 days before your ceremony.
Photography & Publicity
Celebrant Tamara Burgess reserves the right to request and receive complimentary digital copies of all official photographs and official video taken during the ceremony which feature Tamara Burgess or her colleague celebrant. Tamara Burgess reserves the right to use such photos in print or electronically for promotional purposes unless permission is expressly denied on signature of the booking form.
Legal status
This ceremony will not be legally recognised in England and Wales
To formalise the legal requirements you must attend a Registry Office or engage the services of a Registrar at your chosen venue.
All correspondence, documentation including draft and final scripts remain copyright of Celebrant Tamara Burgess and must be shared only with the express written consent of Tamara Burgess.
Unavailability
If on the day of the event I am not able, for whatever reason, to provide the service you have paid for, I will use my best endeavours to find a substitute celebrant to provide the service in my place. Only if no substitute celebrant can found will you be entitled to a full refund of the balance of payment.
Use of data
The personal information that you provide (names/address/tel numbers /email addresses etc) is held on my icloud until the end of the year after your particular ceremony, at which time it will be deleted from my computer and my cloud storage.
I will retain a printed copy of my client details together with your booking form for HMRC purposes only.
All other printed information is shredded and disposed of.
The only computer records I will keep beyond the end of the year of your ceremony is the script that I have produced.
I do not pass your details on to any third parties without your express permission.
Data can be deleted sooner if requested.
By signing a Booking Form (inc Ts & Cs) you are agreeing to my storage methods.
If you don’t want your details stored electronically by me please advise me at the time of signing.
Frequently Asked Questions
How often will we usually be in touch?
As much as we need to in order for you both to feel you have the ceremony that you hoped for!
As a guide, however, this is the usual plan:
An initial call or email chat to get in touch and find out more.
A signed agreement that we’re going to work together (this document).
A questionnaire for you to complete and send back to me (to be worked on together or separately as you choose!)
A meeting (or Zoom call) to learn more about you both, and your hopes and vision for the big day.
A second meeting (or Zoom call) where I read you the first draft of your ceremony and we work together on the details.
Agreement on the final format of your ceremony, and provision of the final details for you to incorporate into your Order of Service, if you are having one.
A rehearsal/walk through at the venue if you would like one.
Leading your ceremony on the day.
A certificate and a presentation copy of your script.
What if we need to change the date or cancel?
In the event that you should want to cancel my services the following will need to be considered: A portion of booking fee is non-refundable (see above). If the cancellation is made no later than 28 days before the ceremony is to take place then the balance of payment will not become due. Cancellations by you later than this will mean forfeiture of the balance of payment.
In the case of postponement, the booking fee will be retained, and final payment will be due 28 days before the new date. Please note I cannot guarantee availability for the new date, and the same course of action will follow as detailed below in the case of unavailability.
What if our celebrant is unavailable on the day?
In the event that I have to cancel due to extreme circumstances outside of my control, I will, in the first instance, attempt to secure another trusted celebrant to conduct the ceremony as we have written it, and make payment to that celebrant without any additional costs being incurred by you. In the event that I am unable to secure another celebrant, I will refund the balance of payment to you, and you will be able to ask another celebrant or friend to conduct the ceremony I have written for you.
What time will you arrive?
I will usually expect to be present at your venue at least 60 minutes before the start of your ceremony. Please discuss with me if you would like to suggest an alternative arrangement.
I will liaise with photographer/videographer/staff as necessary to ensure the smooth running of your day.
Public Liability Insurance:
I have full cover provided by Hiscox.
Is it customary to provide you with food on the day?
No, you don’t need to feed me as well, and I’ll usually leave around 20 minutes after the end of your ceremony after ensuring that you no longer need me.
